Shipping & Returns

Shipping Rates

Location

FREE Standard Shipping

Express Shipping

US & Canada

Express shipping comes standard

FREE Arrives in 3-7 Business Days

Europe & UK

Arrives in 4-10 Business Days

$13; Arrives in 2-4 Business Days

Switzerland

Arrives in 2 Business Days

$9; Arrives in 1 Business Day

Oceania

Arrives in 10-15 Business Days

$18; Arrives in 4-6 Business Day


Everywhere Else
We will happily ship anywhere you’d like. Please contact us at orders@chicadeeknits for destinations not addressed above.

 

Shipping Policy

Once you’ve received your order confirmation, please allow 5-10 business days for processing. We will send you a tracking number once your order has shipped. Once your items are delivered to the shipping handler, we cannot be held responsible for lost or stolen packages.

Please be advised that import duties and taxes are not included in the item price or international shipping cost. Duty and tax charges are your responsibility and will be collected from you by your country's local carrier prior to delivery. 

We are, on occasion, able to accommodate rush orders at no extra cost. Please email orders@chicadeeknits.com to inquire. 

 

Returns

We accept returns initiated within 15 days of delivery of your order. To be eligible for a return, items must be unused and in their original packaging. To complete a return, email orders@chicadeeknits.com with your Order Number and reason for your return. We will then email you with a return confirmation number which must be included in your return shipment. 

Returns must be mailed within 10 days of receiving your return confirmation number. Returns mailed more than 10 days after the date of your return confirmation will not be accepted. Items returned that are not in their original condition or missing parts for reasons not due to our error will not be accepted.

Return shipping costs must be covered by the customer.